As transformation of the industry accelerates, healthcare organizations are rethinking business models, partnerships and delivery of services. The boundaries between payers and providers are blurring, new payment models are emerging and the elements of risk are shifting. And perhaps most significant, there is an increasing shift away from the volume-based, fee-for-service model that has dominated the industry for decades toward a more performance-based, outcomes-driven approach. As analysts predict the “industrialization of healthcare” continues, provider organizations will need to serve more patients and deliver better quality care with a higher degree of standardization and productivity across organizations and individual providers.
Cost containment initiatives, process efficiency, IT optimization and business analytics can all contribute to greater operational effectiveness. Healthcare enterprises need to make hard, thoughtful and informed decisions about every aspect of their operations. With multi-million dollar investments in EMR technologies and growing achievement in meaningful use initiatives, the focus is now turning to the next level of return.
- Insight: Access and analyze data to create insights and standardize processes to better measure, understand and improve health outcomes.
- Optimization: Optimize workflows and systems to improve operational efficiency, safety and compliance.
- Engagement: Increase engagement levels of individuals and across the enterprise through enhanced access, collaboration and learning.
- Agility: Build infrastructures that provide scale, resiliency and continuity to support operations and new services ensuring security, privacy and compliance.